Stephen Paul Brown
Senior Solutions Architect Health and Transport @Serco
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WORK HISTORY
Senior Solutions Architect Health and Transport @Serco
Wigan, GB
Responsible for working with Technical Delivery Managers to implement solutions for customers within Serco\'s Health and Transport sectors. Transport Sector - Caledonian SleeperSenior Architect responsible for leading-SMS messaging design & implementation (Twilio, Kaptea and PowerAutomate)-Integrated CRM platform design & implementation (Azure Dynamics, Portal, Voice, Marketing, Comms)-On-train ePOS design & implementation (Systopia)-Guest Service Centre Web Chat design & implementation (Softronic and Vergic).Transport Sector - North Link FerriesSenior Architect responsible for leading-ITSO-certified Kiosk, Smart Ticketing and Ticket Printing design & implementation (Softronic, Cammax)-Passenger display design & implementation (Cruise Director / Scala CMS)Health Sector - Forth Valley Royal Hospital and Dumfries Galloway Royal InfirmarySenior Architect responsible for leading-Managing the migration of approx. 600 hospital staff to Serco\'s Managed Desktop Service offering-CAFM design & implementation (Cloud-Hosted, SSG Agility)-Document Library export / import (MS SharePoint)-Remote Access design & implementation (Window Virtual Desktop).Health Sector - Southampton, James Cook, Wishaw, Barts, Great Western, Norfolk Hospital Trusts Senior Architect responsible for leading:Transformation programme to deliver Retail and Patient Dining solution to support Natasha’s Law (Civica Saffron, Sysopia ePOS).
EDUCATION
The University of Salford
BSc
SKILLS
ABOUT STEPHEN PAUL BROWN
I am an accomplished, customer-facing Solution Architect with over 20 years of hands-on…
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