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General Manager Operations Nz @Terra Cat
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WORK HISTORY
General Manager Operations Nz @Terra Cat
Christchurch, NZ
Lead Regional and Branch operations throughout NZ, Customer Experience, Integrated Business Planning along with overall efficiency improvements.
EDUCATION
QUT (Queensland University of Technology)
Enterprise Executive Program , QUTeX & Sime Darby Industrial Australasia Enterprise Executive Program
Caterpillar Virtual Instructor Led Training
Dealer Management Simulation
SKILLS
ABOUT STEPHEN KELLY
Terra Cat, New Zealand\'s Caterpillar dealer, benefits from over two years of leadership in operations under my guidance as General Manager Operations NZ. I oversee the seamless performance of 15 branches, depots, and resident field technicians nationwide, prioritizing efficiency, customer satisfaction, and integrated business planning. My team is committed to maintaining high standards of health, safety, and risk awareness to safeguard both employees and assets. By fostering strong relationships with customers, we ensure tailored solutions that align with their expectations for safety, sustainability, and profitability. My background in managing multi-regional operations and enhancing processes equips me to deliver measurable improvements across organizational functions. I am deeply motivated by opportunities to optimize team performance and elevate the overall customer and employee experience.
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