Stephen Gardner
Customer Service Advisor @Ingram Micro
Signup · Get unlimited contacts
WORK HISTORY
Customer Service Advisor @Ingram Micro
Ingram Micro Inc. is the world\'s largest global business-to-business wholesale provider of technology products and supply chain management services. Ingram Micro only sells to and through professional resellers.My role in the Customer Service team involves good communication and problem solving to assist customers with their queries, issues or complaints. Good teamwork has been important here, as well as developing close working relationships with other departments. Attention to customer care is vital to maintain customer confidence in the company\'s reputation as a supplier. Training provided by Ingram Micro included the company\'s Impulse computer system, Skillsoft, Cloud training (platinum level), Customer Service, Data Protection, Fire Warden training and AssessNet.My main responsibilities include customer care and communication, resolving complaints, handling warranty issues, liaising between departments, administration & maintaining data records, overseeing deliveries & collections, lean organisation, also first aid and health & safety.
EDUCATION
Intec Business College
Advanced Apprenticeship, Level 3 Customer Service Specialist
Daventry Tertiary College
A levels
Daventry William Parker Secondary School
GCSEs
ABOUT STEPHEN GARDNER
I am a positive, outgoing individual with extensive experience of working in customer service roles. I have been involved in all areas of customer contact and administration, liaising with individuals and departments at different levels, while maintaining a dedication to delivering excellent standards. I consider my key skills to be customer service, communication, administration and resolving complaints. I take a pride in being punctual, smart, presentable & approachable.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.