Brayden Harlow

Customer Experience Representative @Ingram Micro

Irvine, CA, US

Serve as a primary point of contact for clients, ensuring timely and accurate communication across all service channelsResolve customer inquiries with professionalism and efficiency, focusing on delivering a positive end-to-end experienceCollaborate with internal teams to track and improve order fulfillment, account status, and service resolutionsUtilize CRM tools and internal systems to manage accounts, document issues, and support customer satisfaction initiativesCommitted to driving improvements in client relationships and retention by identifying patterns and recommending process enhancements

University of Arizona, Eller College of Management

Bachelor of Business Administration - BBA