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Start for FreeStephanie Johnston
Senior Director of Operations @Crescent Hotels & Resorts
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WORK HISTORY
Senior Director of Operations @Crescent Hotels & Resorts
Strategic partnership execution, and optimization of day-to-day operations, ensuring efficiency and contribution to the overall success and growth of the organization.
EDUCATION
University of Phoenix
Bachelor of Science, Business Management
University of New Hampshire
Associate of Arts and Sciences (AAS), Food Service Management
Gonzaga University
Master's Organizational Leadership, Organizational Leadership
SKILLS
ABOUT STEPHANIE JOHNSTON
With a track record as an award-winning General Manager, I have a history of continuously delivering measurable results in terms of guest satisfaction, employee satisfaction and retention, and resort performance.Throughout my career, I have gained experience in the effective management of large teams, complex strategic planning, and deficiency identification and optimization. I strive always to develop open lines of communication with staff, and establish an environment of trust and integrity in my operations. My goal is to seek out strategies to increase profit, while exceeding guest expectations. I have even undertaken several large-scale resort improvement and renovation projects.My reputation as a versatile, committed, and approachable GM skilled in project management, quality process control, and business administration is evidenced in my current role. Connect with me to share our industry experiences and know-how!
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