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Start for FreeStefanie Momi Chong-Kuma
Consultant @Travel Resorts Of America
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WORK HISTORY
Consultant @Travel Resorts Of America
US
Oversee Sales Administration, Billing and Collections, Member Services, Member Digital Engagement, Contract and Legal assistance of 57 team member across over eight (8) states remotely. Restructured departments reporting to create more supportive, efficient, and effective processes including but not limited to the execution of new software for front line sales. • Created cost savings and cashflow of $5.5M through elimination, renegotiation of contracts and leases for equipment, third party collectors, sales centers, affiliate products, etc. and creating billing, and collection campaigns to drive cash flow.• Created Sales, Marketing, and Collection pay-for-performance compensation plans with metrics driving company’s goals.• Worked directly with insurance brokers to ensure proper coverage and create savings year over year.• Negotiated with guests and members regarding incident reports for damages and mutual release of liability.• Researched and responded to all complaints.• Sales contract and document maintenance; roll out of new contract system across all sales centers.Developed partnership relationships between departments creating an inclusive environment for new programs and resulting in company efficiency and reduction of cost.
EDUCATION
Chaminade University of Honolulu
Bachelor of Business Administration (B.B.A.), Accounting
Gonzaga University
Accounting and Computer Science
SKILLS
ABOUT STEFANIE MOMI CHONG-KUMA
An industrious and top-performing global business operations executive with progressive experience in compensation plans, process development and implementation, compliance, purchase and contract approval, and all aspects of finance, including budgeting, forecasting, cash flow, audits, financial statements, analysis, and general ledger reconciliation. A forward-thinking producer who identifies areas for improvement and implements strategic initiatives in line with organizational objectives. Leads team members to achieve maximum operational efficiency, making significant long-term contributions to the financial growth of a company.
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