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Stacy Mitchell
Assistant Vice President, Claims Broker Services Director-southeastern Region @Sompo
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WORK HISTORY
Assistant Vice President, Claims Broker Services Director-southeastern Region @Sompo
Atlanta, GA, US
EDUCATION
University of Phoenix
MBA, Public Healthcare Management
Elizabeth City State University
BS, Biology minor Chemistry
ABOUT STACY MITCHELL
Business efficiencies and organizational wins in today\'s industry necessitate a professional with a results-driven attitude, accurate decision-making skills, and superior management abilities. Throughout my 25 year career, I have established these essential components and fine-tuned them to match the ever-growing industry. My unique skillset and outstanding background in this field are ideal factors to possess in delivering efficient methods, profitable initiatives, and successful results.My capacity to implement innovative strategies and industry standards to prioritize clients has developed as a result of establishing a trustworthy relationship with clients. Leveraging my expertise in the insurance sector and related procedures. I come up with creative ways to improve businesses\' operations and increase their revenue. Through my education and experience, I have discovered how to optimize strategies, programs, and services to provide superior client experiences.The following are significant milestones and career highlights throughout my career: Managed a $3M+ portfolio with a high deductible and self-insured clients. Increased company revenue via contract negotiations, resulting in a consistent 93% retention rate. Developed a claims conversions tracking report, which resulted in an annual $60K+ gains from lost revenue due to the reduction of TCOR. Reduced billing process time by 83% to reflect a captive performance with 100% stability.I evaluate potential risks and provide solutions tailored to a client\'s financial situation while encouraging increased openness to innovation, digitalization, and transformation. I understand the value of intuition and work with organizations to help them boost productivity via strategic budgeting, effective approaches, and expansion plans.*Expertise: Claims Resolution, Commercial Insurance, Financial Risk, Workers Compensation, Portfolio Management, General Insurance, Finance, Financial Services, Professional Liability, Sales Management, Quality Control, Key Performance Indicators (KPI), Customer Retention, Business Relationship Management
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