Srinivasan Manickam

Product Program Manager Delivery Head @Infogain

Orchestrated complete product development lifecycles for numerous consumer-facing solutions, from conceptualization to market debut. Ensured meticulous alignment with dynamic market needs, exceeding customer expectations.• Led a pioneering machine learning-driven marketing initiative for a global financial services organization, resulting in a revenue increase of $1.7 million USD. Analyzed customer behaviors to craft hyper-personalized recommendations, leveraging advanced ML models and analytics platforms to drive success.• Spearheaded the product engineering transition of eight mission-critical airline operations products, driving digital transformation with CI/CD implementation and AWS and GCP cloud migrations.• Implemented a strategic organizational transformation by establishing cross-functional offshore teams to take complete ownership of product engineering, quality assurance, and production support. This initiative catalyzed a remarkable 400% surge in revenue, showcasing the efficacy of aligning operational structure with business objectives.• Developed a comprehensive in-house Learning Management System (LMS), enriching team knowledge with over 100 courses and attracting enrollments within two years.• Championed user-centric design principles, conducting user research, usability testing, and feedback analysis to iteratively improve product usability and satisfaction.• Provided strategic guidance on solution architecture and business opportunities in the Travel and Hospitality sector, focusing on AI/ML, Business Intelligence, and Data Analytics to drive innovation and growth.• Collaborated closely with stakeholders, including customers, sales teams, and marketing departments, to gather insights and feedback, driving product roadmap prioritization and feature enhancements.