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Fabletics
Los Angeles, CA, US
EMAILS
d••••••••@fabletics.com
MOBILE NUMBERS
+16•••••••51
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WORK HISTORY
Present
@Fabletics
EDUCATION
2000 — 2004
North Division High 0419
High School Diploma, STEM
2005 — 2007
Milwaukee School of Engineering
Business Administration and Management, General
2007 — 2009
St. Cloud State University
Bachelor of Science (B.S.), Business Administration, Management and Operations
2004 — 2004
Waldorf University
Engineering
SKILLS
Workforce ManagementCall CenterLeadershipCustomer ServiceTrainingBusiness AnalysisStrategic PlanningVerint Impact 360Aspect EwfmIex Total ViewBlue PumpkinCall Center ForecastingCall Center SchedulingCall Center Real Time ManagementProject ManagementTeam LeadershipSoftware DeploymentBusiness RequirementsBusiness ConsultationGap AnalysisOrganizational Change ManagementBusiness DocumentationEnd User TrainingProject TeamsVerint Workforce ManagementVerint Quality MonitoringVerint Back OfficeVerint Desktop Process AnalyticsAvaya CmsNortel Symposium Contact Center ManagerAspect RtaGenesys Contact Center SoftwareGenesys Cc PulseMicrosoft OfficeMicrosoft ExcelMicrosoft SharepointMicrosoft ProjectMicrosoft VisioGoogle DocsGoogle Drive
ABOUT DAMON SPURLOCK
Damon possess executive leadership experience in contact center workforce management…
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