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Workplace Experience Supervisor @CBRE
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WORK HISTORY
Workplace Experience Supervisor @CBRE
Manage annual budgets/expenses with a cost saving mindset. Develop and implement standard operating procedures. Vendors and contract management accountability through KPIs.Proactively identifying and managing risk through best practices.Talent Acquisition: mentor, grow, and retain our best people with coaching and team recognition. Develop and maintain a positive client relationship. Project Management planning and implementation using the RFP process.Managed Microsoft and landlords work order tracking system.Managed all building Systems (Life Safety, Fire Alarms, Electrical, Plumbing, Janitorial, Sprinklers, and UPS.Manage all building inspection State and local and codes.Power BI reporting tools for tracking building COIs, Purchase orders, finances, projects, and occupancy planning.Implement and track (RCA), root cause analysis.Excellent verbal and written communication skills
EDUCATION
IFMA - International Facility Management Association
Continuous Education.
Harvard University
Continuous Education
Trinidad and Tobago
Certificate
BOMI
RPA Candidate
ABOUT STEPHEN PERSAD
As a Workplace Experience Supervisor at CBRE, I oversee the facilities operations for the Microsoft account, managing a portfolio of more than 1.1 million square feet of commercial, industrial, and residential properties. I have been in this role for over 13 years, demonstrating my commitment, reliability, and adaptability to changing customer needs and market conditions. I have a strong background in facilities management, with certifications in HVAC, BOMI, and IFMA. I have successfully led multiple projects with budgets exceeding $8 million, ensuring quality, safety, and compliance. I have also developed and implemented operational and financial strategies, forecasting and providing variance analysis, reducing costs, and increasing efficiency. I am passionate about coaching, mentoring, and empowering my team, fostering a culture of collaboration, recognition, and excellence. My goal is to deliver exceptional workplace experiences for CBRE and Microsoft, exceeding their expectations and enhancing their performance.
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