Sourav Hooda
Associate Operations Manager @ApplyBoard
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WORK HISTORY
Associate Operations Manager @ApplyBoard
Gurugram, IN
EDUCATION
AMITY University Gurgaon
Bachelor of Business Administration (BBA)
ABOUT SOURAV HOODA
I’m a customer service professional with experience in both the education and hospitality sectors, specializing in driving service excellence through strong communication, operational oversight, and a customer-first mindset.My strength lies in balancing empathy with efficiency — whether I’m guiding a team, supporting a student or guest, or troubleshooting an issue under pressure. I focus on empowering teams, streamlining operations, and delivering service that reflects professionalism and care.I’m passionate about continuous learning, performance improvement, and building environments where customers feel valued and teams feel motivated.
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