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Engagement Manager @Bazaarvoice
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WORK HISTORY
Engagement Manager @Bazaarvoice
Austin, TX, US
Manage a portfolio of 30-80 SaaS implementation projects by coordinating with clients, internal stakeholders, and partners to meet scope, budget, and deadline goals • Main point of contact and advocate for clients once their contract is signed and responsible for properly setting expectations with internal and client stakeholders • Define and maintain project plans identifying milestones, scope, timeline, risks and mitigation strategies, as well as communicate project statuses to clients and internal stakeholders • Work in a fast-moving environment, make decisions quickly to ensure projects’ optimum balance of cost, time, and quality • Participate in internal initiatives such as developing implementation playbooks, mentoring new staff, and pilot studies for new software, such as Microsoft Copilot
EDUCATION
The University of Texas at Austin
Boot Camp, Product Management
The University of Texas at Austin
Bachelor of Science (B.S.), General Geology
SKILLS
ABOUT SOPHIE WORRELL
Skilled in solving complex problems with analytical tools and software to interpret data…
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