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Sonia Serfaty
Managing Director International @Armatis
Paris, FR
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2010 — Present
Managing Director International @Armatis
EDUCATION
1983 — 1984
University of Montpellier
DEA, International law
1979 — 1983
University of Montpellier
Master in Public & European Law
SKILLS
P&L ManagementCrmProject ManagementIT OutsourcingCustomer ExperienceCall CentersSlaBpoProgram ManagementTelemarketingService DeliveryCall CenterShared ServicesOffshoringVendor ManagementTelecommunicationsManagementChange ManagementTeam ManagementContact CentersBusiness TransformationOutsourcingBusiness DevelopmentContract NegotiationBusiness Process Improvement
ABOUT SONIA SERFATY
Pan-European Experience -P&L Responsibility -Process & Productivity Improvement -Project Management -Business Process Outsourcing -Customer Relationship Management -Business Development -Contract Negotiation -Interpersonal Management Skills
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