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Sonali Ranakoti

Service Desk Agent @Wintec - Waikato Institute Of Technology

Hamilton, NZ
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2026 — Present

Service Desk Agent @Wintec - Waikato Institute Of Technology

Hamilton, CA

EDUCATION

N/A

Wintec - Waikato Institute of Technology

Master of Applied Information Technology, Information Technology

N/A

GRAPHIC ERA HILL UNIVERSITY

Bachelor of Technology - BTech, Computer Science

ABOUT SONALI RANAKOTI

I am an experienced IT professional with nearly five years of hands-on experience in the tech industry, primarily focused on SAP Basis administration and infrastructure support. Over the years, I have worked with leading global firms including Infosys, HCL Technologies and Accenture, developing strong expertise in system monitoring, troubleshooting, performance tuning and managing enterprise-level SAP landscapes.Currently, I am pursuing a Master’s in Applied Information Technology at Wintec in Hamilton, New Zealand, aiming to broaden my skill set and explore new opportunities in the global tech landscape. I am passionate about continuous learning and excited to apply my technical foundation in dynamic and evolving environments.

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