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Sonali Ranakoti
Service Desk Agent @Wintec - Waikato Institute Of Technology
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WORK HISTORY
Service Desk Agent @Wintec - Waikato Institute Of Technology
Hamilton, CA
EDUCATION
Wintec - Waikato Institute of Technology
Master of Applied Information Technology, Information Technology
GRAPHIC ERA HILL UNIVERSITY
Bachelor of Technology - BTech, Computer Science
ABOUT SONALI RANAKOTI
I am an experienced IT professional with nearly five years of hands-on experience in the tech industry, primarily focused on SAP Basis administration and infrastructure support. Over the years, I have worked with leading global firms including Infosys, HCL Technologies and Accenture, developing strong expertise in system monitoring, troubleshooting, performance tuning and managing enterprise-level SAP landscapes.Currently, I am pursuing a Master’s in Applied Information Technology at Wintec in Hamilton, New Zealand, aiming to broaden my skill set and explore new opportunities in the global tech landscape. I am passionate about continuous learning and excited to apply my technical foundation in dynamic and evolving environments.
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