Rebecca Somerville

Associate Director of Quality Assurance @WTW

Tempe, AZ

Actively involved in managing multiple Quality Assurance teams in Arizona, Utah, and Texas. Analyzing information, reporting research results, promoting process improvement, developing standards, dealing with complexity and problem-solving. • Managed Quality Assurance for the Medicare division of Willis Towers Watson a global multinational risk management, insurance brokerage and advisory company. The firm has roots dating to 1828 and is the third largest insurance broker in the world.• Know the company’s product and how it is meant to work; then work to implement strategies throughout the QA department and employee team that ensure products are properly tested and work as intended.• Assist development by testing it at various development stages through rigorous protocols meant to simulate many conceivable usage scenarios.• Actively involved in development activities and team activates to ensure high quality.• Direct and manage resources efficiently and timely for all quality assurance initiatives and activities.• Work to facilitate the needs of a team so they can effectively test new functionality, performance, load, and security.• Work to identify ongoing production issues and work to resolve those with and development operations.• Work to update and inform all interested internal parties on any known issues with internally developed products.• Assist the Director of Quality Assurance with hiring needs.• Assisting the rest of Technology Management with projects and initiatives.• Identify solutions and collaborate with engineers to resolve issues.

Fashion Institute of Design & Merchandising

Fashion/Apparel Design

Montana State University-Bozeman

Accounting and Business/Management