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Soham Andrews
Service Project Manager @Sidel
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WORK HISTORY
Service Project Manager @Sidel
Gurugram, IN
Responsible for leading and coordinating end-to-end service projects, ensuring seamless execution, client satisfaction, and operational excellence. Key responsibilities include:Project Planning & Execution: Managing service projects from initiation to completion, ensuring alignment with client expectations, budgets, and timelines.Customer Relationship Management: Acting as the primary point of contact for clients, addressing their needs, and fostering long-term partnerships.Resource & Risk Management: Allocating resources effectively, identifying potential risks, and implementing mitigation strategies for smooth project execution.Cross-functional Collaboration: Coordinating with internal teams—including engineering, supply chain, and field service—to ensure timely and high-quality service delivery.Financial & Performance Oversight: Monitoring project financials, optimizing costs, and ensuring profitability while maintaining high service standards.Continuous Improvement: Driving process enhancements and best practices to improve efficiency, service quality, and customer experience.Focused on delivering high-quality service solutions that drive customer satisfaction and business growth.
EDUCATION
IEC College of Engineering & Technology
Bachelor of Technology (BTech), Mechanical Engineering
ABOUT SOHAM ANDREWS
With over 11+ years of experience in the industrial sector—currently at Sidel—I specialize in the end-to-end orchestration of service projects that drive operational excellence. My focus is on bridging the gap between technical complexity and client satisfaction in high-pressure environments.I thrive on optimizing resources, mitigating risks, and ensuring that every project is delivered on time, within scope, and above expectations. Whether it\'s managing global stakeholders or streamlining service operations, my goal is always the same: driving sustainable growth through precision and proactive communication.Core Competencies- Project Lifecycle Management: Full ownership from initiation to closing- Service Operations: Enhancing technical support and maintenance workflows- Stakeholder Engagement: Navigating cross-functional teams and global client relations- Strategic Planning: Resource allocation, budgeting, and risk mitigation- Process Improvement: Implementing SOPs to increase efficiency and reduce downtime.I am always open to connecting with fellow Project Management professionals or discussing the future of Industrial Service Excellence. Let’s connect!
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