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Project Manager Account Manager @Innovamat
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WORK HISTORY
Project Manager Account Manager @Innovamat
Impulsé un crecimiento del 10% en la cartera de clientes en la zona de Castellón mediante la implementación de una estrategia optimizada de seguimiento de clientes y la organización de sesiones formativas de alto impacto, lo que aumentó el tamaño promedio del ticket.Logré que el 97% de mi cartera de clientes adoptara un nuevo producto vertical al establecer relaciones basadas en la confianza con los principales tomadores de decisiones, lo que resultó en un aumento promedio de más de € por ticket. Superé los objetivos anuales alcanzando un crecimiento del 110% en mi cartera, manteniendo un sólido índice de rentabilidad. Esto se logró optimizando el tiempo en reuniones y ofreciendo sesiones formativas personalizadas de alto impacto adaptadas a las necesidades de cada cliente.Implementé puntos de control eficientes en el proceso de seguimiento con clientes, mejorando la visibilidad del progreso y garantizando la alineación de las expectativas. Esto fue fundamental para superar objetivos y maximizar el valor generado por cada interacción.
EDUCATION
University of Valencia
Bachelor's degree in Biology, Biology
Yale University
Negotiation. A Strategic Handbook to Become a Persuasive and Principled Negotiator., Business, Management, Marketing, and Related Support Services
Universidad de Palermo
Product Management, Product Management
Universitat Autònoma de Barcelona
PhD, Biochemistry, Biomedicine and Molecular Biology
Yale University
Connected leadership, Leadership
Universitat Autònoma de Barcelona
Master en Zoonoses and One Health, Science
ABOUT SOFIA P. RUZO
Hi! I’m an Account Manager / Project Manager with a knack for turning complex challenges into seamless solutions in the healthcare and EdTech sectors. I thrive on building strong client relationships, driving business growth, and delivering strategic, data-driven results that truly make a difference.With a PhD and hands-on research experience, I’ve navigated complex projects from start to finish (yes, even those that keep you up at night!). My secret? A mix of critical thinking, problem-solving, and a dash of good humor to keep teams motivated. I’ve collaborated with hospital departments and interdisciplinary teams to foster high-performing groups and drive impactful innovation.In EdTech, my journey has been about more than just hitting targets—it’s about creating connections, solving real problems, and ensuring customer success. Communication, negotiation, and a focus on people-first solutions have been my north stars.I’m especially excited about opportunities in Clinical Project Management or Product Management, where I can lead teams, tackle new challenges, and create exceptional customer experiences.Let’s connect! Drop me a message at s••••••••@gmail.com—I’d love to chat about opportunities or simply swap ideas.
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