Sjur Langohr

WORK HISTORY

ABOUT SJUR LANGOHR

Sjur (born 1976) is a versatile Team Manager with technical experience and an understanding of organization and has been working with IT the last 13 years. In Advania, he is employed as Operation Center Team Manager and leads a group of 10 different people with different skills. Sjur has previously been Production Manager with responsibility for coordination and follow-up of the various incidents that are reported to the Operation Center by customers and internal monitoring tools. Sjur has had several roles in Advania such as; Technical Account Manager with overall technical responsibility for all IT services delivered to Klaveness, Staten Legemiddelverk, Stiftelsen Kirkens Bymisjon Oslo and Dagbladet. As Technical Account Manager, the main responsibility is to coordinate tasks between the customer, their partners and Advania (Formerly 99X). Documenting services and describing routines. Sjur started working as Incident Manager in Advania (99X) in 2015. He has gained a broad understanding by having worked with many different technologies and different ways of working, as 1st, 2nd and 3rd line consultant, Service Desk manager and Incident Manager. Sjur has been involved in a number of projects for all these positions ranging from 100 to 7,500 end users, as well as extensive experience with Offshore IT. He also has extensive experience with Citrix and many Microsoft Windows systems, He is an effective problem solver, who works well with everyone to achieve a solution. Sjur helps to create reassurance for the customer so that they feel looked after in the best possible way. KEY COMPETENCE ITIL Team Management Efficiency improvement Incident Management Problem Management Technical Management Server and Client Configuration and Administration