Simon Rogers
Vice President Global Billing & Payment Services @American Express
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WORK HISTORY
Vice President Global Billing & Payment Services @American Express
Brighton, GB
Leading a large operational team in multiple geographies to process Card Member and corporate payments, and Consumer and Open Billing Statements, and leading strategic initiatives designed to remove friction points for customers.• Ensuring the organization meets the evolving needs of the banking space and enterprise through continual innovation, evaluation, and deployment• Formulating strategies to drive increased digital acceptance of payments, larger percentage of paperless customers, the reduction of operational errors and improvement of efficiencies• Ensuring an appropriately control-oriented environment in which to conduct heavily audited processes
EDUCATION
University of Leicester
Account & Finance
SKILLS
ABOUT SIMON ROGERS
I relish opportunities to lead and realise transformational change, translate strategy into action and motivate people in a high performing team environment. I have a unique combination of experience and insights across operations, project and program delivery, process improvement, analytics, strategy and planning. Here’s 6 things about me:1. I recently set up a team to deliver projects globally to improve the payments journey and capabilities for our customers, whilst reducing costs. I especially love innovations like open banking, robotic process automation (RPA) and real time payments.2. I have led a global operations team (150+) where I really enjoyed improving things for our customers, and our employees.3. I have created an AML/KYC Centre of Excellence managing the application process and compliance requirements across multiple business units.4. I devised strategy and plans resulting in significant growth through business development and leadership.5. I\'m an expert in turning data into information and information into insights, insights that inform business strategy as well as performance enhancing initiatives.6. I have been responsible for continuous improvement and operational excellence to mitigate risk, and perpetually strengthen controls.If you have any questions or would like to discuss my experiences, connect with me on LinkedIn or e-mail me at s••••••••@gmail.com
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