Simon Ball
Head of Customer & Market Insights @Amadeus
Signup · Get unlimited contacts
WORK HISTORY
Head of Customer & Market Insights @Amadeus
Leading a team of CX experts focused on designing and implementing a company-wide program to harmonize customer experience and insights activities, driving transformative programs to enhance end-to-end customer journeys for our B2B customers.
EDUCATION
Middlesex University
Bachelor’s Degree, European Management
EDHEC Business School
Master of Business Administration (M.B.A.), Theseus MBA
KEDGE Business School
Bachelor’s Degree, European Management
SKILLS
ABOUT SIMON BALL
I’m an experienced Customer Experience (CX) and Voice of the Customer (VOC) leader specializing in building and managing impactful programs in Airlines, Travel Technology, Travel Distribution & Online Travel businesses. I passionately advocate for understanding and meeting customer needs through the design and implementation of transformative programs to enhance end-to-end customer journeys. I’m a travel and technology enthusiast at heart and I’m fortunate to work at the crossroads of these exciting industries.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.