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Silvana Montufar
Salesforce Coordinator @Kaufman Rossin
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WORK HISTORY
Salesforce Coordinator @Kaufman Rossin
Support Salesforce users across the firm by managing opportunities, improving sales processes, and promoting CRM best practices• Create and maintain reports and dashboards to deliver actionable insights and track business development performance• Train and support users to increase Salesforce adoption, including developing materials and guiding event-related CRM efforts• Collaborate with key account teams and leadership to enhance pipeline tracking, relationship management, and strategic reporting
EDUCATION
Florida International University
Master of Business Administration (M.B.A.), Business Administration, Management and Operations
Florida International University - College of Business
Bachelor's degree, Business Administration and Management, General
ABOUT SILVANA MONTUFAR
I’m a results-driven professional with experience in Salesforce administration, process improvement, and project management. I specialize in improving user adoption, streamlining processes, and enhancing data integrity to support organizational goals.As a Salesforce Professional, I focus on driving CRM adoption through effective training, automation, and scalable configurations that deliver value across teams.
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