Shuvam Sourav

District Manager @TradeIndia.com - Infocom Network Private Limited

New Delhi, IN

Responsible for managing and motivating a team of inside sales representatives, overseeing their daily activities, coaching them on sales techniques, monitoring performance metrics, and ensuring they achieve sales targets by primarily working with customers through digital channels like phone and email, all while optimising sales processes and strategies within the team.Conduct regular performance reviews and provide feedback to team members. Proven sales experience in an inside sales environmentAnalytical skills to interpret sales data and identify trendsBuild relationships with potential and existing customers through phone calls and emails. Handle customer inquiries and address concerns effectively. Analyze sales data to identify trends and opportunities for improvement. Provide ongoing training and coaching on sales techniques, product knowledge, and objection handling. Monitor key performance indicators (KPIs) like call volume, conversion rates, and average deal size. Strong leadership and motivational skillsImplement corrective actions to address performance gaps.

Uttarakhand Technical University

MBA, Marketing &Hr

GLA University

Bachelor of Business Administration - BBA