Shruthi V

Business System Analyst @Erie Insurance Group

Gather and document business requirements for multiple cross-functional projects, ensuring solutions align with stakeholder expectations and business objectives.Collaborate with development teams in Agile environments, leading sprint planning, stand-ups, and retrospectives to ensure project alignment.Supported the implementation and optimization of Warehouse Management Systems (WMS) and ERP systems, focusing on modules such as Order Management, Shipping, Inventory, Service, and Forecasting & Planning.Developed test cases for UAT, reducing post-launch issues by 25% and improving product quality. Use Python to extract, clean, and analyze large datasets to identify business trends, patterns, and insights.Develop Python scripts to automate recurring data analysis and reporting tasks, improving efficiency and reducing manual errors.Created interactive dashboards and reports in Power BI, enabling real-time data visualization for decision-makers. Collaborated daily with cross-functional teams (developers, product owners, QA, designers) to gather, refine, and prioritize user stories.Participated actively in Agile ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectives.Analyzed complex systems and business processes to identify gaps, inefficiencies, and opportunities for improvement.Documented clear, concise, and testable user stories and acceptance criteria that align with business goals and technical feasibility.Used project tracking tools like Jira and Azure DevOps (ADO) to manage backlog items, track progress, and ensure timely updates.Worked closely with the Project Manager, Product Manager, and Scrum Master to align deliverables with roadmap and sprint goals.Facilitated communication between stakeholders and technical teams to ensure alignment and understanding of business requirements.Assisted in identifying project risks and impediments, proactively suggesting solutions to remove blockers.