Shreya Singh
Inside Sales & Guest Engagement Executive @Taj Hotels
Signup · Get unlimited contacts
WORK HISTORY
Inside Sales & Guest Engagement Executive @Taj Hotels
Gurugram, IN
Managed 70–90 inbound customer conversations daily, converting requests into confirmed transactions- Identified relevant upsell opportunities during live conversations- Maintained 100% billing accuracy across system-driven workflows- Followed up post-sale to resolve issues and improve retention- Consistently achieved 95%+ customer satisfaction
EDUCATION
A. S Krishna Niketan
Intermediate Education
IHM shimla
Bsc, Hotel And Hospitality Administration
ABOUT SHREYA SINGH
I enjoy work where conversations actually lead somewhere.Over the last year, I’ve handled 70–90 customer interactions a day, converting inbound requests into confirmed transactions while keeping billing clean and accurate. I’m comfortable working in fast-paced, system-driven environments where attention to detail matters as much as closing the sale.My approach is simple: listen carefully, recommend honestly, follow up properly, and close without pressure. I believe good sales doesn’t feel like selling, it feels like clarity.I work well with targets, SOPs, and cross-functional teams, and I take pride in making sure what’s promised is actually delivered. Looking to grow in roles where consistency, communication, and accountability are valued.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.