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Shivam Kumar
Business Excellence Manager @Thakral Innovations Pvt Ltd
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WORK HISTORY
Business Excellence Manager @Thakral Innovations Pvt Ltd
Gurugram, IN
EDUCATION
Footwear Design and Development Institute
B. Des. FDPM, Footwear Design and Production Management
ABOUT SHIVAM KUMAR
I’m a data-driven retail professional with 6+ years of experience across retail operations, business intelligence, and merchandising, having worked with global brands including Nike, Adidas, and now leading initiatives with the DJI division at Thakral Innovations Pvt. Ltd.My experience spans the entire retail ecosystem—from shop floor operations and consumer experience to performance planning, analytics, and strategic KPI monitoring—allowing me to bring a 360° perspective to retail performance and decision-making.Currently, I am part of the DJI Division at Thakral Innovations, where I drive retail performance analytics, sales reporting, and strategic insights to support business growth across channels. My role involves developing data dashboards, KPI frameworks, and performance presentations, while collaborating closely with sales, marketing, merchandising, and leadership teams to translate data into actionable retail strategies.Previously, I worked with Nike (RJ Corp Retail) as a Senior Retail Coordinator, where I led sales dashboarding, KPI analysis, and retail performance reporting, serving as the SPOC for sales insights and brand-side communication.Earlier in my career at Adidas India, I developed my foundation in customer experience, sales leadership, and visual merchandising, working within a high-volume flagship retail environment.Core Areas of Expertise• Retail Performance Analytics & KPI Management• Business Intelligence & Data Dashboarding• Retail Operations & Store Excellence• Merchandising & Trend Analysis• Strategic Reporting & Presentations• Forecasting & Incentive PlanningI believe great retail decisions are built on structured insights, while successful execution comes from team alignment and deep consumer understanding.I’m passionate about building data-led retail ecosystems and continue to explore opportunities to contribute in Retail Strategy, Business Intelligence, and Retail Excellence roles where analytics and operational insight intersect.
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