Shiva Ummenthala
Senior Consultant @Capgemini
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WORK HISTORY
Senior Consultant @Capgemini
Hyderabad, IN
Lead SharePoint consultant overseeing SharePoint Online andMicrosoft 365 services to enhance seamless collaboration andenterprise productivity- Administer and optimize SharePoint Online, Microsoft Teams,OneDrive, OneNote, Power Apps, Power BI, and Copilot tostreamline workflows and improve data management efficiency- Execute SharePoint on-premises to Online migrations usingShareGate and Quest On Demand migration tools, achievingsuccessful migration with minimal downtime- Coordinate and manage incident resolution processes,reducing system downtime by 30% and ensuring rapid servicerestoration to support continuous business operations.
ABOUT SHIVA UMMENTHALA
M365 & SharePoint Collaboration Lead Administrator with 5 years relevant experience and total 12.5 years of experience.Collaborate with stakeholders to identify and document business requirements for SharePoint solutions.Act as a bridge between business users and the technical team, ensuring clear communication and project alignment.Work with technical teams to translate business needs into functional SharePoint features and workflows.Conduct training sessions and create documentation to support end-user adoption of SharePoint solutions.Lead a team of developers, administrators, and support staff involved in SharePoint projects.Manage timelines, resources, and technical deliverables to ensure successful project execution.Work closely with business and clients to ensure technical feasibility and alignment with business goals.• Collaborate with Level 2/3 support to provide guidance and assistance in resolving complex technical issues.• Conduct in-depth troubleshooting and root cause analysis for recurring issues to implement permanent solutions.• Stay current with industry best practices, new features, and updates in the Office 365/SP Online ecosystem.• Create and maintain documentation for troubleshooting procedures, knowledge base articles, and user guides.• Manage and support Office 365 admin center including SharePoint Online, Azure AD, Teams, OneDrive & Power Platform admin centers.• Administer and manage Teams/Power BI Admin activities.• Experienced in PowerShell scripting for automation activities.• Experienced on all SharePoint versions i.e SharePoint 2019/2016/2013/2010 and includes SharePoint Subscription Edition and Online.• Migration Experience from SharePoint OnPrem/Online to Office 365 (SP Online) using different migration tools.• Expert in Installation, configuration, deployment, patching, system monitoring, and performance of all the SharePoint On premise farms.• Involved in Major incident calls and worked with Microsoft PSS team to fix the issues.
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