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Richard Shields
Executive Director @Medical Mutts Service Dogs
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WORK HISTORY
Executive Director @Medical Mutts Service Dogs
Indianapolis, IN, US
Lead organizational strategy, revenue growth, and operational execution in partnership with the Founder and Board of Directors.• Oversee fundraising strategy including major donors, corporate partnerships, grants, and community-based events to strengthen financial sustainability.• Direct day-to-day operations across training, kennel, administrative, and client-facing teams to improve accountability, workflow efficiency, and program delivery.• Serve as primary liaison to the Board, providing financial oversight, performance reporting, and strategic planning support.• Strengthen internal systems, staff alignment, and organizational infrastructure to support long-term mission growth.
EDUCATION
Columbia College Chicago
Business Administration
SKILLS
ABOUT RICHARD SHIELDS
As a senior marketing and business development leader, I bring a powerful blend of strategic vision, cross-industry expertise, and client-centric execution to every initiative I lead. With experience across regulated sectors; including healthcare, education, financial services, and nonprofits—I build and scale integrated go-to-market strategies that drive pipeline growth, brand authority, and revenue outcomes.I’ve led the development of marketing and fundraising departments from the ground up, served as a trusted advisor to executive teams, and managed cross-functional staff and agency partners to deliver high-impact programs across digital, traditional, and experiential channels. My work consistently results in measurable increases in lead generation, donor and client acquisition, and multi-channel engagement.My goal is to continue leading marketing and development initiatives that create measurable growth, meaningful partnerships, and lasting community impact: wherever the right opportunity arises.My business development strength lies in translating complex offerings into compelling value narratives, fostering trusted relationships with internal and external stakeholders, and driving growth across both emerging and mature markets. I’ve contributed to client-facing efforts that resulted in multi-million-dollar partnerships, high-profile campaigns, and scalable solutions aligned with mission and financial goals.Certified in Google Analytics, HubSpot, and AI technologies—including large language models (LLMs), Retrieval-Augmented Generation (RAG), and prompt engineering—I bring a forward-thinking, data-first mindset to every campaign and conversation. I continuously explore how emerging tools and automation can optimize outreach, engagement, and performance across business functions.Currently, I’m seeking senior marketing, communications, or development leadership opportunities in the Greater Indianapolis area, where I’m relocating to be closer to family and continue building meaningful partnerships that unite mission with market, and brand with bottom line.
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