Shibani Corera

About Shibani Corera

I have over 20+ years of experience in leading operations and delivering business transformation, process design, robotics, consulting, and business process management.Spearheaded 600 member team as Global Delivery Manager under the segments of Customer Service and Financial Operations. Deep Domain Experience across Order to Cash process of Life Science, Banking, Health Care and Media Industry.Successfully played a major role in leading 21 transitions by applying lift and shift methodology and also playing due diligence consultant for all new transitionI have led initiatives geared towards enhancing customer experience with speed to market, increasing efficiencies to maximize revenues and reduce costs. Have Steered initiatives entailing technology enabled process reengineering projects, undertaken to improve productivity for various project in delivery with a direct increment in revenue productivity. I have Experience in leveraging wide spectrum of quality tools, digital technologies including Lean Six Sigma, Robotics Automation, Machine Learning and Dynamic Workflow and constructed transformational technology solutions for BPO Operations.Exhibit enthusiastic personality and self motivated person and possess a true entrepreneur spirit. My efforts in establishing and managing operations, enhancing quality through digital technologies and continually enriching client and team members experience won me coveted recognition in the organization. Demonstrated key focus in empowering team members and accountable for staffing, team management, team engagement and other employee related activities. Interacting with CFO @ client end and with internal stakeholders, steering quarterly and annual review to align business and company objectives and have highly engaged and productive discussion that delivers results and sustains test of time. Handled PNL for various business units and multiple sub process. Initiated Revenue Improvement and cost optimization strategies to ensure profit is achieved to organizational objectives.

Experience

1. Director-global Finance & Gbs

   阿迪达斯

   Jan 2023 — Present · Chennai, IN

Education

• University of Madras

  Master of Business Administration, Operations Management

• S N R Sons College

  Bachelor's degree, Computer Applications