Shey Walder

Sales Compensation Consultant @Micro Focus

Newbury, GB

Provided end to end Sales Compensation support to the International Renewals team. From UAT testing, through quota deployment and sales letter distribution; sales plan adoption; to accurate commission payment calculations and query handling. Produced business critical analysis and reporting to senior management and raised awareness regarding areas of potential risk. Delivered ongoing training and support to Sales and Operations teams in all aspects of Sales Compensation. Proactively performed deep and thorough analysis to capture problems before they impacted on results. Followed up on identified issues to a satisfactory conclusion so payments were correct month on month. • Boosted customer confidence in the sales compensation process through strong communications, prompt resolution of claims and detailed calculation modelling.• Reduced manual claims by 80% through pro-active problem solving and insightful data analysis.• Improved UAT testing processes and modified test scripts to prevent future crediting failures.• Engaged in the design, implementation. and adoption of incentive sales plan projects.

The Open University

Bachelor of Arts (Honour) in Literature

The Open University

Diploma in Literature