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Floor Coordinator @Bloomingdale's
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WORK HISTORY
Floor Coordinator @Bloomingdale's
Short Hills, NJ, US
Sales Support & Client Experience: Assist stylists in initiating sales and delivering a seamless, end-to-end customer experience in a fast paced retail environment.• Product Knowledge & Communication: Attend vendor-led trainings to develop in-depth product knowledge and effectively communicate value to clients.• Operations & Team Coordination: Participate in daily meetings, direct customers and merchandise across four floors, and collaborate on strategies to stay competitive.• Sales Performance & Floor Optimization: Contribute to achieving weekly sales goals of $100K+ while working with management to improve floor functionality and team efficiency.• Inventory Control & Merchandising: Partner with security on asset protection, support merchandising for events and floor resets, and coordinate with shipping on inventory movement and transfers.
EDUCATION
The University of Georgia
Bachelor of Science - BS, Financial Planning
ABOUT SHELMINE A.
Dynamic and results-driven professional with a diverse background spanning retail sales, financial services, and operations. Proven ability to deliver exceptional customer experiences, drive revenue growth, and build strong client relationships in fast-paced environments. Skilled in sales strategy, product knowledge, and consultative communication, consistently contributing to high-performing teams and exceeding weekly sales goals.Detail-oriented and adaptable, with strengths in operations management, cash handling, and process optimization. Experienced in coordinating cross-functional teams, managing inventory and logistics, and leveraging technology to improve efficiency. Recognized for strong problem-solving, leadership, and the ability to balance customer satisfaction with business objectives.
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