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SL

Sheila Leathem

Convey Health Solutions

Fort Lauderdale, FL, US

EMAILS

[email protected]

MOBILE NUMBERS

+19•••••••77

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WORK HISTORY

Present

@Convey Health Solutions

SKILLS

Agile MethodologiesData AnalysisThought LeadershipBusiness AnalysisProgram ManagementCustomer EngagementIvrBusiness Process ImprovementNew Product ImplementationsPlatform IntegrationLeadershipAgile ScrumStrategic PlanningVendor ManagementMetrics ReportingCross-Functional Team LeadershipSdlcService Level ManagementTeam LeadershipEfficiency AnalysisCall CenterCross-Functional CollaborationsSmsGlobal StrategyCrmBusiness IntelligenceOutsourcingBpoBusiness Process Re-EngineeringApplication Lifecycle ManagementCustomer ExperienceProject Portfolio ManagementCustomer Relationship Management (Crm)Solution ImplementationProcess ImprovementStrategic LeadershipIT Service DeliveryCall Center DevelopmentSoftware Development Life Cycle (Sdlc)Integration

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ABOUT SHEILA LEATHEM

Innovative and Visionary Information Technology Leader with over 20 years of experience…

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