Sheila Leathem
- Role
- Convey Health Solutions
- Location
- Fort Lauderdale, FL, US
- LinkedIn followers
- 500 followers
About Sheila Leathem
Innovative and Visionary Information Technology Leader with over 20 years of experience…
Experience
Present
Skills
- Agile Methodologies
- Data Analysis
- Thought Leadership
- Business Analysis
- Program Management
- Customer Engagement
- Ivr
- Business Process Improvement
- New Product Implementations
- Platform Integration
- Leadership
- Agile Scrum
- Strategic Planning
- Vendor Management
- Metrics Reporting
- Cross-Functional Team Leadership
- Sdlc
- Service Level Management
- Team Leadership
- Efficiency Analysis
- Call Center
- Cross-Functional Collaborations
- Sms
- Global Strategy
- Crm
- Business Intelligence
- Outsourcing
- Bpo
- Business Process Re-Engineering
- Application Lifecycle Management
- Customer Experience
- Project Portfolio Management
- Customer Relationship Management (Crm)
- Solution Implementation
- Process Improvement
- Strategic Leadership
- IT Service Delivery
- Call Center Development
- Software Development Life Cycle (Sdlc)
- Integration
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