Shayna B.
Director, Salesforce Operations @Braven
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WORK HISTORY
Director, Salesforce Operations @Braven
Chicago, IL, US
Coach and develop a team of Salesforce administrators and engineers/developers to achieve group and individual goalsLead the maintenance and improvement of Braven’s suite of data technology, including Salesforce, Form Assembly, and Campaign MonitorProvide excellent thought partnership and customer service to regional execution teams to reliably access high-quality data and data intelligenceCollaborate closely with the software engineering team to ensure accurate and reliable flow of data across our systems
EDUCATION
National Louis University
Master's degree, Business Data Analytics
Taylor University
Bachelor of Arts (B.A.), Developmental Economics
SKILLS
ABOUT SHAYNA B.
Senior Manager of Data Narration @ UtmostU | Data Visualization and Evaluation ExpertLeader with Salesforce and Tableau SkillsAs the Senior Manager of Data Narration at UtmostU, I oversee the growth and maintenance of the Department of Data Narration, which serves over 40 non-profit users in Experience Cloud, Lightning, NPSP and Tableau. I have more than five years of experience in data analysis, visualization, and evaluation, working in the non-profit organization industry.My mission is to create captivating visualized reports that tell the story of the students we serve, and to spearhead a working Continual Quality Improvement Committee that intentionally grows our organization. I am skilled in Salesforce Lightning, Salesforce Enterprise, Mogli, Communication, Conflict Resolution, and Leadership. I have a Bachelor of Arts in Developmental Economics from Taylor University. I am currently attending National Louis University where I am earning my Master\'s in Business Data Analtyics.
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