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Shawn McVay

VP of Field Services - Ubeo Business Services @UBEO Business Services

Roseville, CA, US
EMAILS
s•••••@ubeo.com
MOBILE NUMBERS
+19•••••••39

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WORK HISTORY

Sep 2024 — Present

VP of Field Services - Ubeo Business Services @UBEO Business Services

Roseville, CA, US

SKILLS

ScannersB2bCustomer RelationsDirect SalesCustomer RetentionManaged Print ServicesSalesforce.comCustomer ServicePeer SupportSales ManagementManaged ServicesDocument ImagingDocument ManagementSolution SellingPrintersRicohPhotocopierManagementCustomer SatisfactionNew Business DevelopmentBrand LoyaltyAccount ManagementBusiness-to-Business (B2b)Peer RelationshipsTechnologyService ManagementSales ProcessEmployee Management

ABOUT SHAWN MCVAY

I am a committed Customer Service Professional with a strong commitment to building and maintaining high quality Service Teams that are dedicated to our clients and to each other. I am fortunate to have been a part of the successes of Ray Morgan Company since and I’m proud of the contributions my team and I have made that have made us a World Class organization. With Ubeo, I am very excited to continue growing within a progressive organization with a Customer First culture that seeks strong individuals who will contribute to achieving a common goal.As the fastest growing independent dealer in the United States in our industry, Ubeo has continued to lead our industry in the design of a genuinely study-based and 100% Customer driven organization. Through the BTA process, Ubeo studies the goals and initiatives of an organization to align our brand- agnostic solutions to partner with all organizations in all verticals. Our rental agreements provide the lowest cost of ownership while giving the flexibility to stay proactive in your organization and make changes as needed. We hire only Master Technicians and measure our success based on our First Call Fix Rate. Systems we install and service have operating levels above 99% uptime.MY PROFESSIONAL SPECIALTIES – Business Resource Management, Business Process Mapping, Performance Management, Business Processes, Application Assessment & Managing Workflow.MY FUN – Spending time with my family, supporting my kids and staying active. Email – s•••••@raymorgan.comPhone – 91••••••39

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