Sharon Lucas
Business Change Consultant @Fujitsu
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WORK HISTORY
Business Change Consultant @Fujitsu
Bracknell, GB
Fujitsu Digital Transformation Services. Developed successful video engagement programme and plan for Windsor Framework Go Live for Trader Support Services, capturing/translating expert content, designing approach and format, and proposing ongoing use of AI for future content parsing and engagement.Contributed change management components of ServiceNow and Enterprise IT bids, developed Expert content for Practise and Client Change Management Frameworks and Playbooks, and developed Practice Knowledge Management Plan. Delivered internal & external mentoring, career and performance coaching.Led Business Change sub-workstream for large Education Authority digital transition programme, primarily focussed on \"Ready to Support\" for Authority Staff as service providers to school end users, primarily in School Management and ServiceNow implementation.Led Council Authority full business requirements analysis and Discovery Report mapping for client Property asset & facilities management change programme, outlining client full business case & approach to soft market testing.
EDUCATION
PROSCI
Certified Change Management Practitioner, PROSCI Change Management
CIPD
Level 7 Advanced Award, Organisation Design & Development
Institute of Leadership & Management ILM
ILM Level 7 Advanced Award, Executive Coaching
SKILLS
ABOUT SHARON LUCAS
PROSCI Certified Business Change & Adoption Consultant within the Fujitsu Digital Transformation Consulting Arm, engaging with a broad range of external customers, public and private sector.Capability and experience ranges from analysis to visioning and discovery, change management/ OD and development coaching. From inputting CM or HR content for bids and proposals, to engaging stakeholders, facilitating, shaping and delivering change & adoption programmes. Outlining value management/ROI approaches, measures and interventions.With curiosity, deep listening skills, warm presence and empathy, I thrive on building trust. With forthright communication and enthusiasm, I drive focus on outcomes, and love supporting customers in taking the change journey that delivers the right results for them.
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