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Shannon Harris

Business Analyst @Arrow Electronics

Bangor, ME, US
EMAILS
s••••••••@arrow.com
MOBILE NUMBERS
+13•••••••24

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WORK HISTORY

Mar 2022 — Present

Business Analyst @Arrow Electronics

Reduced processing time by 93% through a custom lead time report.Cut bandwidth usage by 50% with a backlog reporting system.Created the Buyer Planner Workbench (BPW), improving requisition-to-PO processing by 28%.Resolved 58% of unpaid invoices with a new past-due invoice report.Led compliance resolution efforts with internal and external legal teams.

EDUCATION

2005 — 2009

Rocky Mountain College of Art + Design (RMCAD)

Bachelor's degree

SKILLS

Customer ExperienceMicrosoft ExcelOrganization SkillsTime ManagementTeamworkCross-Functional Team LeadershipInventory ControlLogisticsSupply Chain ManagementSupply ChainForecastingInventory ManagementLeadershipMicrosoft OfficeCustomer ServiceEvent PlanningProcess ImprovementStrategic PlanningAccount ManagementCustomer SatisfactionProblem SolvingTeam LeadershipSalesPublic RelationsProduct DevelopmentNegotiationNew Business DevelopmentB2bDirect SalesResearchCross SellingMicrosoft WordTeam BuildingSemiconductorsSales ProcessElectronicsMrpSocial MediaCrmAnalysis

ABOUT SHANNON HARRIS

I didn’t come into process improvement through a traditional path — I built my skills by…

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