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Senior Project Manager - Technology Communications @Sabre
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WORK HISTORY
Senior Project Manager - Technology Communications @Sabre
Spearheaded the planning and creation of impactful marketing materials for annual off-site meetings* Proactively analyzed ongoing projects to identify & eliminate potential roadblocks, ensuring seamless progress & on-time delivery of key milestones* Developed a comprehensive understanding of client priorities, internal and external risk management issues, and implemented effective client plans, resulting in a 20% reduction in project-related issues and increased client satisfaction* Provided strategic input and crafted persuasive presentations for the Board of Directors Technology Committee and Chairman, influencing key decisions and garnering support for technology initiatives* Executed sourcing and operations management activities for designated teams under the direction of VP Management, achieving a 10% reduction in operational costs and improved team efficiency* Collaborated with internal and external stakeholders to develop requirements, coordinate rollout events, negotiate pricing and commercial terms, resulting in a 15% cost reduction and enhanced supplier relationships* Applied external market expertise to optimize supplier pricing and service structures* Calculated and reported realized savings, implemented operations management and sourced best practices* Established and prioritized project plans for projects, achieving all expected objectives and delivered desired results on time & in budget* Managed employee reward & incentive program and budget for Global Product Development, increasing employee satisfaction* Cultivated strong internal and external client relationships, fostering collaboration and achieving project goals* Collaborated with leadership to craft compelling presentations for quarterly updates, enhancing communication and transparency* Ensured accurate and timely updating of monthly operating reports across all departments, improving data accuracy
EDUCATION
LeTourneau University
Bachelor, Business Administration
LeTourneau University
MBA, Business Administration
ABOUT SHANA C. HUBBARD
Highly perceptive, with proven ability to pinpoint problems; provide creative solutions, function in operational excellence and follow-through to resolution • 15+ years of experience and expertise in business administration, operations support, account and relationship management • Proven project and process management skills, with the ability to manage planning, testing, reporting and coding through to implementation, in pharmaceutical, insurance, and various lines of business • Experienced analyst with proven ability to successfully audit projects and quality procedures for compliance based on ISO requirements, ensuring that pipelines are established and maintained while creating and developing plans that are functional and efficient • Experience working with operations, product, software, and IT implementing systems for onboarding and extracting data • Strong interpersonal, time-management, leadership, communication, organizational, and attention to detail skills • Commissioned Notary Public for the State of Texas • Exceptional technical, presentation, reporting, recruiting, process improvement, quality assurance and training skills • Program experience: Microsoft Office Suite, Lotus Notes, Cisco ICM, Bullhorn, HubSpot, MailChimp, BrassRing, Lawson, SAP-CRM, SQL, PeopleSoft, RxClaim, Taleo, SalesForce.com, MS Project, Visio, SharePoint and various proprietary systems • Specialties: Process Management/Improvement, Data Reporting/Analysis, Product Management, Change Management, Operational Excellence, Risk Management, Quality Training, ISO Standards, Account Management, Recruitment, KPI\'s, and Career Coaching
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