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Shalin Shah
Software Engineer (Machine Learning) @Glean
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WORK HISTORY
Software Engineer (Machine Learning) @Glean
Palo Alto, CA, US
AI org, Glean Assistant (Agents + Chat) ML Team. Applying LLMs to build \"Work AI for all\". Projects include- Agentic File System (AFS): Built + shipped AFS system for Glean Chat: in-house cloud-based agent sandboxes with shell tool access to file system, programmatic tool calling, and skill management, to drastically accelerate co-working product offering- Code Interpreter/Writer: Took full ownership to drive performance + quality on data/file analysis queries in Glean Chat: built + shipped new agentic reasoning/looping system (PyAgents) atop OpenAI Code Interpreter APIs + Glean Context/Indexing, reducing latency by 40% and user-facing errors by 70%. Also optimized UX (with PM + Design collaboration)- Query Classification (QC): Designed + built + shipped E2E LLM-based QC system to run on ALL production Glean Chat queries, yielding live user intent insights/trends and task-specific evalsets, while optimizing LLM cost-quality tradeoff and internal UX.
EDUCATION
Carnegie Mellon University
Bachelor of Science - BS, Artificial Intelligence (School of Computer Science)
ABOUT SHALIN SHAH
AI/LLMs @ Glean | Ex-Meta | CMU CS/AI
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