Mohammed Ashraf Zubairi
Lms Administrator @TP
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WORK HISTORY
Lms Administrator @TP
Hyderabad, IN
Providing LMS administration services to Google employees and 3rd party vendors and generating business for Teleperformance. Administer all training in the Intellum (Exceed LMS), including setting up new users, creating Learning paths, Activities and user groups, loading content, and running reports, as well as managing the localization process.Creating/Uploading User ID account (Manually & Bulk) in the LMS system. Troubleshooting: 1) User login & Course enrollment issues 2) Training & Assessment access issues 3) Student/ Trainer/ Admin role issues Creating Learning Paths as per the direction from the Instructional Designer team.Conducting yearly audits for the entire LMS.Managing the localization process for in-house and client content. Publishing the content created by the ID/ED team. Testing the Learning Path as per the project requirements. Requests handling via, bugs, email & within the LMS. A bug to be created for all email requests received via email and follow-up till closure.
EDUCATION
Dodappa Appa College of BCA
Bachelor's degree, Computer Science
ABOUT MOHAMMED ASHRAF ZUBAIRI
Professional Experience 7+ years of professional experience in eLearning, LMS administration, Training Coordination & Training MIS. Extensively experience in various types of LMS including ComplianceWire, Moodle, ITMS, CyberLearning, and DSRC. Leading and managing a team of 6 LMS administrator within the organization. Excellent experience in online training, CBT & WBT. Good experience in Articulate, Adobe Captivate and Flash Action Script 3.0. Excellent experience in eLearning and Learning Management System (Open Source & Propriety LMS). Effective Business writing and Problem solving skills. Committed to the highest level of professional and personal excellence. Quick at adopting new technologies and absorbing business functionalities. Good experience in backend processing, reports, queries analysis & customer sensitivity. Excellent Vendor & Client Relationship Management skill.
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