Shabana Raja

Recruiting Leader @Salesforce

Hyderabad, IN

As a Recruiting Leader at Salesforce, I lead end-to-end hiring for the Global Delivery Center (GDC), driving talent strategies across Services, Mulesoft, Digital, Cloud, and AI practices. I manage a high-performing recruiting team and partner closely with senior business leaders to ensure we build strong, future-ready talent pipelines aligned with organiSational growth.Key Contributions & Focus Areas:Lead complex and strategic hiring for Salesforce Consultants, Technical Architects, Program/Project Managers, and emerging AI roles.Drive high-volume + niche hiring while maintaining high quality of hire and a superior candidate experience.Own workforce planning and pipeline strategy for GDC, aligning hiring forecasts with business needs.Improve hiring efficiency through data-driven insights, metrics-based decision-making, and operational rigour.Partner closely with stakeholders across Services leadership to influence hiring priorities, ensure alignment, and deliver business impact.Champion diversity hiring, building balanced and inclusive talent pools.Strengthen employer branding and candidate engagement to achieve industry-leading offer acceptance rates.Coach and mentor recruiters, elevating capability, performance, and stakeholder management within the team.Lead hiring events and large-scale drives, optimizing capacity, reducing time-to-fill, and ensuring business continuity.Enable consistency in evaluation through structured interview processes and enterprise skills alignment.

Anna University Chennai

MBA, Human Resource Management