Sergio Alanis

About Sergio Alanis

I’m Sergio Alanis, a first-generation student at Texas State University pursuing a degree in Marketing, set to graduate in May 2026. As a bilingual professional, I bring strong communication skills and cultural perspective to every environment I’m part of. I currently work full-time in customer service while managing an online business. Balancing work, school, and entrepreneurship has taught me the value of discipline, resilience, and long-term vision. Outside of my professional and academic life, I’m passionate about fitness, entrepreneurship, and personal development. You’ll often find me in the gym or reading books that challenge me to grow mentally and professionally. I’m always open to meaningful connections and new opportunities, sometimes all it takes is one conversation to open the door to something greater.

Experience

1. Sales & Service Associate

   Paradies Lagardère

   Aug 2023 — Present · Austin, TX, US

   Major Duties & Successes:Promoted food and beverage items to a diverse customer base, consistently upselling and maximizing sales during peak traffic. Contributed to hourly sales of over during peak periods, serving 40–60 customers per hour.Delivered friendly, professional service to travelers from around the world; helped resolve issues quickly and ensured customer satisfaction earning positive feedback and recognition in online reviews.Assisted in onboarding and training new team members by demonstrating proper procedures and safety standards. Mediated conflicts in the workplace and facilitated clear communication to maintain a positive team environment and ensure smooth workflow.Conducted regular checks to maintain a clean, compliant, and well-stocked work environment, supporting health and safety standards.

Education

• Royal High School

  High School Diploma

• Texas State University

  Bachelor of Business Administration - BBA, Marketing

• Lone Star College

  Associate of Arts - AA, Liberal Arts and Sciences/Liberal Studies