Serah Lukose

WORK HISTORY

EDUCATION

ABOUT SERAH LUKOSE

I am a well-qualified leader with extensive experience of 15 years in BSA AML Compliance, Operational Risk and Customer Experience for Consumer and Corporate Banking, Consumer Finance and Investment Products; stocks and bonds. I have outstanding sales and customer service background with the ability to multitask in a fast-paced customer service-oriented environment. I am a self-starter with the ability to exercise independent judgment and effectively prioritize tasks. I have proven the ability to communicate effectively with all levels of management. I have excellent Leadership, Presentation, Timely Decision Making, Accountability, Organization, Oral, Written, and, Communication skills. I am highly knowledgeable and experienced in USA PATRIOT Act, Section 326, Bank Secrecy Act, Suspicious Activity Report, Counterparty Due Diligence, High Risk/ PEP relationship, Investments, Policy and Procedures, U.S. Department of the Treasury OFAC, Sanctions Screening Systems, The Investment Company Act of 1940, FinCEN regulations, and FINRA regulations. I received my Bachelor of Science in Interdisciplinary Studies (Behavioral Science, Business, and Life Science concentrations) from New York Institute of Technology in 2012 and my Master of Science in Early Childhood Education from City College Of New York in 2018.My areas of expertise includes; Banking and Financial Services | Compliance | Internal and External Auditing | Outstanding Sales and Customer Service | Federal/State Regulatory Filings | Trained in Tools/Software: FCIP, Patriot Officer, Verafin|| Training and Development | Due Diligence | Policy and Procedure | BSA AML Investigation | Risk Management | Leadership | Partnership Development | Detail and Goal Oriented | Superior Time Management | Expertise in LexisNexis | Engaging Presentation Style | Ability to multitask in a fast-paced environment | Excellent Organization, Oral, Written, & Communication skills | Mainframe; Margin and Host | Manta | KYC | CIP | CDD | USA Patriot Act | Section 326 | Bank Secrecy Act | U.S. Department of the Treasury OFAC | FinCEN regulations | FINRA regulations | Expertise in Microsoft Word, Excel, PowerPoint, Outlook, Project, Access | QuickBooks | SEC | Broker Dealer | Quality Assurance and Control Analyst | Team player | Trading | The Investment Company Act of 1940 | Sanctions Screening Systems