Selim J. Savany
MAS Core SSS at ADP
- Role
- Service Support Specialist (Promoted) at ADP
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Selim J. Savany
Success is no accident. It is hard work, perseverance, learning, studying, sacrifice, and most of all, a love for what you are doing or learning to do.\"These words continue to shape both my personal and professional journey. Over the last 25 years since immigrating to the U.S, I’ve grown in ways I never imagined thanks to the foundation my mother gave me by creating new opportunities for our family.Throughout my career, I’ve been fortunate to learn from incredible mentors and leaders who’ve challenged me, guided me, and helped me embrace growth through every decision. My parents instilled in me a deep belief in doing what you love and doing it well, and I carry that mindset into everything I take on.Today, I’m a proud Chicago resident, Miami-raised, Honduran-born individual of Arabic descent, passionate about technology, automotive culture, and meaningful human connection. I thrive on fresh ideas, continuous learning, and connecting with people from all walks of life who bring bold perspectives and stories to the table.I believe in the power of community, authenticity, and the hustle it takes to turn a vision into reality. Let’s connect, collaborate, and keep pushing forward.
Experience
Service Support Specialist (Promoted)
Feb 2024 — Present · EGV, IL, US
Dedicated Service Support Specialist with a proven track record of providing exemplary support to front-line associates. Leveraging a diverse range of experience and expertise, I specialize in resolving time-sensitive issues and managing escalations effectively. My role extends beyond issue resolution; I monitor team efficiency and identify areas of improvement using measurable and quantifiable metrics to track progress towards our shared objectives to drive performance and personal development and growth for all associates I support.As a collaborative partner, I work closely with call mentors to assess and address training requirements, ensuring that our team is well-equipped to deliver exceptional service to our partners. Additionally, I play a crucial role in onboarding new hires, facilitating training sessions during the nesting period, and contributing to the overall success of our support team.My passion lies in delivering solutions that not only resolve immediate challenges but also contribute to the ongoing development and success of our associates. Let\'s connect!#ServiceSupport #ProblemSolver #TrainingandDevelopment #CustomerServiceExcellence
Education
Dr. Michael M. Krop Senior High
4 Year Highschool, High School/Secondary Diplomas and Certificates
2002 — 2006
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