Seamus Ralph
Director - Digital Product Management @American Express
Signup · Get unlimited contacts
WORK HISTORY
Director - Digital Product Management @American Express
New York, NY, US
Own product vision, strategy, and roadmap for MerchantForce, a global CRM platform supporting thousands of colleagues across 26 countries- Manage a multi-million dollar technology budget spanning global merchant, network and consumer technologies- Partner with business, technology, PD & I and product teams to manage backlog prioritization, resolve risks, and align delivery to enterprise OKRs and success metrics- Establish governance and performance reviews to ensure roadmap execution, scalability, and stakeholder alignment.
EDUCATION
Penn State University
Bachelor of Arts (B.A.), Hotel, Restaurant, and Institutional Management
SKILLS
ABOUT SEAMUS RALPH
As Director of Digital Product Management at American Express with over 10 years of experience, I lead the product vision, strategy, and roadmap for MerchantForce, a global CRM platform supporting colleagues in 26 countries. My work involves managing a multi-million dollar technology budget and collaborating with cross-functional teams to align project delivery with enterprise objectives and success metrics. Proficient in Scrum, Agile methodologies, and cross-functional team building, I prioritize operational efficiency, governance, and scalability. By fostering collaboration across business, technology, product, and design teams, I contribute to the successful execution of roadmaps and the achievement of organizational goals.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.