Scott J. Gilman

About Scott J. Gilman

Recognized for leading high-performing teams, managing multi-million-dollar IT portfolios, and driving enterprise-wide transformations that enhance scalability, compliance, and business growth, I am seeking a dynamic and mutually beneficial leadership opportunity. With extensive experience in digital transformation, enterprise business applications, and financial system optimization, I thrive in environments that value mastery, autonomy, critical thinking, and execution. My expertise in ERP, CRM, HRIS, and SaaS ecosystems, combined with a deep understanding of compliance frameworks such as SOX and GDPR, enables seamless system integrations and ensures audit readiness.⏩ ACHIEVEMENTS ⏪Quote-to-Cash Transformation – Directed an enterprise-wide quote-to-cash transformation, optimizing subscription billing, order management, and financial reporting. Streamlined the quoting process and replaced outdated, overly complex systems with efficient, scalable solutions.Cost & Process Optimization – Reduced SaaS operational expenses by 15% through system consolidation, data governance, and internal development efforts.IT Strategy & Governance – Designed and implemented strategic roadmaps that boosted project throughput by 25% and shortened approval cycles by 10 days. Led the redesign of the intake process and introduced capacity and resource allocation management to enhance efficiency.Enterprise Applications Leadership – Managed and optimized business systems including NetSuite, Workday, Salesforce, Oracle, Zuora, Adaptive Insights, and JIRA, ensuring high availability and performance.Cross-Functional Leadership – Trusted IT business partner to Finance, Sales, Marketing, and Operations, driving innovation, process improvement, and seamless collaboration.Compliance and Risk Management - Ensured SOX, GDPR, GxP, and 21 CFR Part 11 adherence by implementing robust controls, audit-ready financial systems, and enterprise-wide data governance frameworks.Impacting Revenue - Enhanced visibility into MRR and ARR data, enabling CSRs to reduce annual churn by 5-10% through early intervention.

Experience

1. Senior Director, Business Applications

   Commvault

   Jun 2025 — Present

Education

• RPI Lally School of Management

  Bachelor of Science (B.S.), Management Information Systems, General

  1995 — 2000

Skills

• Saas
• Investments
• Financial Services
• Crm
• System Testing
• Sod
• Compliance
• Data Migration
• Analysis
• Billing Operations
• Test Scripts
• Project Planning
• Report Writing
• Analytical Skills
• Program Management
• Application Performance Management
• Integration
• Customer Relationship Management (Crm)
• IT Audit
• Business Analysis
• Vendor Management
• Retirement Planning
• Cross-Functional Team Leadership
• Management
• Workflow Management
• Residential Mortgages
• Series 63
• Systems Design
• Product Management
• Technical Training
• Information Technology
• Training
• User Acceptance Testing
• Finance
• Solution Implementation
• Business Process Improvement
• Reporting
• Software as a Service (Saas)
• Business Development
• Reporting & Analysis