W. Scott Clevinger

Service Delivery Director @North Highland

Newport News, VA, US
MOBILE NUMBERS
+17•••••••68

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WORK HISTORY

Nov 2010 — Present

Service Delivery Director @North Highland

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Washington, DC, US

Joined North Highland via acquisition of ACME Business Consulting, LLC,(2015)-Roles in addition to consulting responsibilities: – Client Lead, Washington, DC (2019-20)– Performance Coach, Washington, DC (2019-20)– Local Market Principal, Richmond, VA (2017)-Key engagements-Service Delivery Director – Currently leading outsourced PMO of 55 project managers, scrum masters, and business analysts for largest advocacy non-profit in U.S. Operating with $25M portfolio of 50+ projects, spanning InfoSec, Operations, and business, in a hybrid waterfall and Agile environment-Executive Coaching and Program Management Advisory Services – Brought into a Fortune 200 global reinsurance company as a strategic program manager to coach client executives and program leadership on a multi-year,$50-million data privacy and cyber security program, in response to the European Union\'s General Data Protection Regulation (GDPR). Collaborated with leaders to implement a distributed operating model empowering ownership, leadership, management, planning, and execution – with emphasis on communication and change management, issues/risks, and cross-project coordination. Introduced product owners for five business functions developing capabilities across 15+ work streams. Delivered plans and incrementally transitioned execution to client leadership-Strategic Communications – Supported Global Operations VP at Fortune 100, multinational hospitality company in providing business-critical communications regarding the GDPR policies, processes, and system changes-IT Strategy for \"Shadow IT\" – Led development of an Embedded IT Assessment Playbook that defined an end-to-end methodology, processes, and tools to \"Identify, Determine, and Disposition\" 1,500 IT assets not owned by IT. Defined actors, roles, and responsibilities, as well as escalation and governance structure.

EDUCATION

1999 — 1999

Northwestern University - Kellogg School of Management

Certificate, Executive Development Program (EDP50)

1998 — 1998

Illinois Institute of Technology

Certificate, Internet Business

1978 — 1982

Christopher Newport University

B.A., English

SKILLS

Organizational EffectivenessIntegrationCrmPeople ManagementProgram ManagementBusiness AnalysisBusiness Process ImprovementManagement ConsultingCoaching & MentoringStrategic PlanningProcess ImprovementCross-Functional Team LeadershipProject ManagementChange ManagementProject PlanningLeadershipStrategyManagementAnalysis of Business Problems/NeedsStrategic Leadership

ABOUT W. SCOTT CLEVINGER

As a diversely experienced and insightful leader, Scott Clevinger focuses on business…

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