Amy Nelson
Program Manager @North Highland
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WORK HISTORY
Program Manager @North Highland
Denver, CO, US
Newmont Mining (November 2024 - Current):Sr. Project/Program Manager• Managed SAP Fieldglass Implementation for Third-Party Worker management• Managed Supply Chain impacts and SAP processes related to an acquisition merger of SAP S4-HANA systems, including AribaTractor Supply (April 2021 - October 2024):Program/Portfolio Manager• Managed and coached 9 PMs over 27 projects with a $70M+ Capital Budget for platform upgrades, web and customer mobile app changes, and changes to the online management system used by stores for online sales fulfillment• Played a key role in establishing standards for PMO processes for the eCommerce portfolio, including risk/issue documentation and management, delivery management, Jira process, and status reporting• Coordinated and facilitated impact analysis and communications for technical enterprise initiatives with direct dependencies in the eCommerce space, including platform upgrades, cloud migrations, and transitioning to an Enterprise Data Fabric model• Managed an emergency program to introduce additional controls into the Buy Online/Pickup in Store process, reducing shrink risk and achieving an estimated cost savings of up to $30M/year• Managed and forecasted resources, including procurement• Forecasted and managed financials, including reconciliation through the full invoicing process• Coordinated reporting needs, including managing and delivering eCommerce website “click” and customer experience data, backend systems data, and enterprise data and business intelligence reporting• Facilitated conflict management and issue resolution, including communication and collaboration with IT leadership, business stakeholders, project team members, and integration partners to ensure timely escalation and mitigation of risks and issues impacting the delivery process
EDUCATION
Brigham Young University
BS, Sports Medicine
University of Denver - Daniels College of Business
MSM, Sports Management
ABOUT AMY NELSON
With twenty years of experience in IT Project and Program Management, I am a dynamic and driven leader known for delivering high-quality, complex IT projects on time and within budget. My strong communication, problem-solving, coaching, and management skills ensure the timely delivery of high-profile, large-scale strategic projects. I excel in establishing metrics, standards, and processes, and I am adept at fostering collaboration and trust in high-stress environments. Proficient in both Agile and Waterfall methodologies, I focus on quality and integrity in every project.Accomplishments:eCommerce IT Portfolio Program Management – Retail• Management and coaching of 9 PMs over 27 projects and $70m+ in Capital Budget for delivery of platform upgrades, Web and Customer Mobile App changes and changes to the online management system used by stores to manage online sales fulfilment by the stores.• Integral in establishing standards for PMO process for the eCommerce portfolio including Risk/Issue documentation and management, Delivery management, Jira process, and status reportingeCommerce IT Project Management - Retail• Managed emergency Program to introduce additional controls into Buy Online/Pickup in Store process to reduce Shrink risk (cost savings up to $30M/year).• Facilitated communication and collaboration of multiple business partners, including executive leadership, to ensure timely and efficient facilitation of decisions through the fast-paced, Agile delivery of a complete process change in the store pickup and reconciliation, Inventory movement, customer communication and BI Reporting for transparency and visibility into the increasingly popular and profitable Buy Online/Pickup in Store process.• Managed POC process for evaluation of store team-member process and devices used to improve efficiencies and accuracy of pickup process.SAP to Amazon Web Services Cloud Migration - Mining• Coordinated the migration and configuration of 26+ SAP Applications from on-premises Oracle and HANA servers to AWS Cloud• Developed and managed implementation plan, execution schedule, resource plan and detailed budget• Assisted in planning and documenting funding request for presentation to Investment Counsel • Managed product finances, including validation of actuals, monthly accruals and adherence to approved $5.8M budget• Managed multiple third party contracts, resources and deliverables• Ensured SOx compliance for applicable systems
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