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Project Manager @Blue Cross Blue Shield of Massachusetts
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WORK HISTORY
Project Manager @Blue Cross Blue Shield of Massachusetts
US
Managed multiple healthcare-related projects, including the implementation of electronic health record (EHR) systems and patient data management solutions, ensuring alignment with regulatory requirements and stakeholder needs.• Served as the primary liaison between healthcare stakeholders and development teams, conducting needs assessments and translating business requirements into technical specifications and user stories using Kanban and Scrum methodologies.• Applied Scrum and Kanban frameworks to manage project workflows, enhancing team productivity and project delivery efficiency.• Developed and maintained comprehensive project documentation, including Business Requirements Documents (BRD) and Functional Requirements Documents (FRD), ensuring clarity and alignment with client needs.• Utilized MS Project and Jira to track project milestones, timelines, and deliverables, contributing to a 15% reduction in project delivery time through effective scheduling and resource management.• Conducted regular stakeholder meetings to gather requirements, provide status updates, and manage expectations, achieving a 98% stakeholder satisfaction rate through proactive communication and issue resolution.• Designed and implemented custom Salesforce solutions to streamline patient data management processes, enhancing data accuracy and reducing manual entry errors by 30%.• Created interactive dashboards and reports in Tableau to provide real-time insights into project performance, resource allocation, and key metrics, supporting data-driven decision-making for executive stakeholders.• Led User Acceptance Testing (UAT) and system integration testing, developing test plans and scripts, and managing defect resolution, ensuring the system met all functional and performance requirements.• Coordinated training sessions and developed user manuals for healthcare staff, ensuring smooth adoption of new systems and processes, and increasing user proficiency by 40%.
EDUCATION
Padhmabhushan Vasandada Patil college of engineering
Bachelor of Engineering
Northeastern University
Master of Engineering - MEng
ABOUT SAYLI NIKALJE
I am a customer-focused project management professional pursuing a master\'s degree in Engineering Management with Data analytics emphasis at Northeastern University in Boston.Having project management and technical leadership expertise in major Microsoft Azure products and cloud delivery operations. My strengths include working with cross-functional teams using the Agile-scrum framework, decision-making, negotiation, and project management.My objective is to use my leadership and management skills to bring people together to establish happy and productive teams that emphasize customer needs to drive value and accelerate projects that benefit the company. xTools/Software : Microsoft Office 365 (Excel, Word, PowerPoint, Project, Power BI, Visio), Tableau, JIRA, Balsamiq, Cloud Platform: Microsoft Azure, Amazon Web Services (AWS), Dynamics CRMProject Methodologies: LEAN, SCRUM, 5S, Kanban, Software Development Life Cycle (SDLC), DevOps, Agile, Business IntelligenceSkills : Service Delivery, Problem-Solving, User Testing, Quality Assurance, Continuous Improvement - leanFeel free to connect with me at n••••••••@northeastern.edu, or via cell at (85••••••24
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