Saurabh Singh
Sr. Administrator
- Role
- Senior Information Technology System Administrator at PwC Acceleration Center India
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Saurabh Singh
With over 7+ years of experience in IT support, I am passionate about helping individuals…
Experience
Senior Information Technology System Administrator
Jul 2025 — Present · Gurugram, IN
Diagnose and resolve complex hardware, software, and network issues escalated from L1/L2 teamsPerform deep analysis of system failures including BSOD, application crashes, and network disruptionsCreate and maintain detailed technical documentation and knowledge base articlesSupport and troubleshoot collaboration platforms like Microsoft Teams and ExchangeDrive incident resolution within SLAs while adhering to corporate ITIL practicesAssist with system upgrades, patches, and performance tuning across Windows environmentsLiaise with vendors and internal departments to streamline problem resolution and service improvements
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