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Start for FreeSaurabh Gautam
Front Office Manager @The Fern Surya Resort, Kasauli Hills Dharampur
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WORK HISTORY
Front Office Manager @The Fern Surya Resort, Kasauli Hills Dharampur
Kasauli, IN
Supervised and trained front desk staff at The Fern Surya Resort, ensuring smooth operations and guest satisfaction.• Handled escalated guest issues promptly and effectively, striving for satisfactory resolutions.• Managed room inventory and implemented revenue management strategies to optimize room revenue.
EDUCATION
Institute of Hotel Management, Catering Technology and Applied Nutrition. BHOPAL (MP)
BSC in Hospitality and Hotel Administration , Hotel Management
ABOUT SAURABH GAUTAM
Seasoned Operations Manager at Clarks Hotels & Resorts with 11 years of comprehensive…
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