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Sarah Germain

Administrative Specialist @Meta

Charlotte, NC, US
EMAILS
s•••••••@meta.com
MOBILE NUMBERS
+18•••••••49

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WORK HISTORY

Nov 2024 — Present

Administrative Specialist @Meta

EDUCATION

N/A

California Polytechnic State University-San Luis Obispo

Bachelor of Science (B.S.), Parks, Recreation and Tourism Administration

SKILLS

LeadershipModelingRelationship BuildingWritingCustomer ServiceResearchMicrosoft PowerpointCoordinatingTourismPowerpointMicrosoft ExcelCreative WritingMicrosoft WordSport ManagementPublic RelationsSocial MediaSocial NetworkingSocial Media MarketingDesignBloggingManagementSchedulingMicrosoft OfficeSalesEvent ManagementFundraisingTime ManagementPublic SpeakingMarketingCommunicationEvent PlanningTeamwork

ABOUT SARAH GERMAIN

Operations | Program Management | Process Optimization | Systems & ToolingI’m an operations and product operations professional with 8+ years of experience driving scalable systems, improving workflows, and partnering cross-functionally to enhance business performance and user experience.I specialize in turning complex, high-volume processes into streamlined, data-driven systems that improve efficiency, increase automation, and create better experiences for internal users and customers alike. Operations & Process OptimizationProven track record of identifying inefficiencies and implementing scalable solutions that improve workflows, standardize processes, and drive measurable impact across global teams. Product Operations & ToolingExperienced in partnering with product and engineering teams to improve internal tools, manage feedback loops, and enhance usability, adoption, and system performance. Program ManagementLed large-scale, cross-functional initiatives (200+ stakeholders), translating business goals into structured programs with clear deliverables, timelines, and success metrics. Data-Driven Decision MakingUse KPIs, reporting, and operational insights to inform strategy, optimize performance, and guide prioritization. Stakeholder LeadershipTrusted partner to executives, product teams, and cross-functional leaders—known for strong communication, alignment, and driving initiatives forward.

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