Sarah Germain
Operations Specialist (Executive Operations & Process Optimization)
- Role
- Administrative Specialist at Meta
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Sarah Germain
Operations | Program Management | Process Optimization | Systems & ToolingI’m an operations and product operations professional with 8+ years of experience driving scalable systems, improving workflows, and partnering cross-functionally to enhance business performance and user experience.I specialize in turning complex, high-volume processes into streamlined, data-driven systems that improve efficiency, increase automation, and create better experiences for internal users and customers alike. Operations & Process OptimizationProven track record of identifying inefficiencies and implementing scalable solutions that improve workflows, standardize processes, and drive measurable impact across global teams. Product Operations & ToolingExperienced in partnering with product and engineering teams to improve internal tools, manage feedback loops, and enhance usability, adoption, and system performance. Program ManagementLed large-scale, cross-functional initiatives (200+ stakeholders), translating business goals into structured programs with clear deliverables, timelines, and success metrics. Data-Driven Decision MakingUse KPIs, reporting, and operational insights to inform strategy, optimize performance, and guide prioritization. Stakeholder LeadershipTrusted partner to executives, product teams, and cross-functional leaders—known for strong communication, alignment, and driving initiatives forward.
Experience
Administrative Specialist
Nov 2024 — Present
Education
California Polytechnic State University-San Luis Obispo
Bachelor of Science (B.S.), Parks, Recreation and Tourism Administration
Skills
- Leadership
- Modeling
- Relationship Building
- Writing
- Customer Service
- Research
- Microsoft Powerpoint
- Coordinating
- Tourism
- Powerpoint
- Microsoft Excel
- Creative Writing
- Microsoft Word
- Sport Management
- Public Relations
- Social Media
- Social Networking
- Social Media Marketing
- Design
- Blogging
- Management
- Scheduling
- Microsoft Office
- Sales
- Event Management
- Fundraising
- Time Management
- Public Speaking
- Marketing
- Communication
- Event Planning
- Teamwork
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